FanBasis Inc. Terms of Service

Last Updated 09/4/2024

Thank you for your interest in FanBasis, Inc. (“FanBasis,” “we,” or “us”) and our website at www.fanbasis.com, along with our related websites, hosted applications, mobile or other downloadable applications, and other services provided by us (collectively, the “Service”). These Terms of Service are a legally binding contract between “you” and FanBasis regarding your use of the Service.

GENERAL TERMS APPLICABLE TO ALL PARTIES

PLEASE READ THE FOLLOWING TERMS CAREFULLY.

BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING FANBASIS’S PRIVACY POLICY AND OTHER POLICIES REFERENCED BELOW (TOGETHER, THESE “TERMS”). IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. YOUR USE OF THE SERVICE, AND FANBASIS’S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY FANBASIS AND BY YOU TO BE BOUND BY THESE TERMS.

ARBITRATION NOTICE AND CLASS ACTION WAIVER. EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION AGREEMENT SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.


1. Changes to Terms of Service

FanBasis reserves the right to alter, amend, or update these Terms at any time and for any reason, at its sole discretion. Such modifications may be necessary to reflect changes and/or additions to the features and offerings of the Service. It is your responsibility to periodically review these Terms for any updates. If you do not agree with any changes to the Terms, you should discontinue using the Service immediately. By continuing to use the Service after any changes are made, you are agreeing to the updated Terms.


2. FanBasis Service Overview

FanBasis operates the Service as a marketplace for digital goods and services (the “Products”) where Customer Account users (“Customer”) can purchase the Products sold by Creator Account users (“Creator”) and Business Account users (“Business”) (collectively “Seller” or “Sellers”). All Products are provided solely by the applicable Creator or Business; thus, FanBasis is not responsible for the Products sold through the service. Additionally, the provisions within these Terms may pertain to Products purchased through a one-time payment or to Subscription Products. If a provision is applicable exclusively to Subscription Products, such applicability will be indicated in the heading of the respective provision. If no specific applicability is stated in the heading, the provision shall apply to both parties and both categories of purchases


a. Seller Eligibility

Sellers who meet the legal age requirement of their applicable jurisdiction may register for an account directly with the Service. By registering, you represent and warrant that: (A) you are of legal age to form a binding contract in your jurisdiction; (B) you will not use FanBasis for any illegal purposes; (C) you are solely responsible for the Products offered by you; and (D) you will comply with all applicable laws and regulations related to your participation on the Service, fully indemnifying, defending, and holding harmless FanBasis for any failure to do so.


3. Types of Accounts.

a. Creator Account.

These accounts are established and managed by Celebrities, Influencers, Athletes, and similar individuals to sell Products (as defined below) through the FanBasis Service.


b. Business Account.

These accounts are created by businesses to offer and sell their Products through the FanBasis Service.


c. Customer Account.

These accounts are created by individuals who intend to use the Service exclusively for purchasing Products.

The general term for users of the platform is "Users." The provisions within these Terms may apply specifically to Creator Accounts, Business Accounts, Customer Accounts, or any combination thereof. Some provisions may be relevant only to Creator and Business Accounts collectively. Where a provision is intended to apply to a specific type of account, it will be clearly indicated within the heading or the text of the provision itself. If no specific account type is indicated, the provision applies to all account types.


4. User Registration and Account Management of the FanBasis Platform.

To use FanBasis services, you must sign up for an account, select a password and username (“FanBasis User ID”), and provide accurate and complete information, including contact details and any linked accounts (“Linked Accounts”). You agree to keep this information current and confirm you have the authority to link these accounts to the Service. By using our Service, you accept these terms regarding accurate information and linked accounts. Your FanBasis User ID must not impersonate someone else. Account transfers are not allowed without our written permission. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. If your account security is compromised, notify us immediately at team@fanbasis.com. You may access some Service features using credentials from third-party services (e.g., Google, Apple). By doing so, you allow us to access information from these accounts, which you control via privacy settings. If creating a Customer account, you certify that you have the legal authority to agree to these Terms, your FanBasis account has never been suspended or terminated, and you will comply with all applicable laws. Users must be at least 13 years old. You also agree not to use automated systems (e.g., robots, spiders) to access FanBasis. You represent that you are of legal age to form a binding contract or have obtained parental consent. You will use the Services and Products for personal use only and comply with all applicable laws. Unauthorized use of the Services is prohibited. We are not responsible for illegal use of the Services or Products.

  • Initiating Registration. To engage with the offerings on FanBasis, initiating an account setup is required. When setting up your account, you will be asked to furnish essential personal details including, but not limited to, your full legal name, a valid email address, and your phone number to ensure effective communication and account management.
  • Providing Accurate Information. All information you provide during the registration process must be accurate and complete. This is not only to facilitate smoother transactions but also to ensure that you can fully utilize the services provided by FanBasis without interruption. FanBasis holds the authority to assess and decide upon the approval of your account registration. We may also terminate or suspend an existing account based on operational needs or user compliance issues, at any time and without prior notice, at our sole discretion.
  • Maintaining Your Information. Keeping your account information updated is your responsibility. You are solely responsible for the security of your account credentials and for all activities that occur under your account. It is imperative to safeguard your password and other sensitive information related to your account.
  • User Eligibility. If you are creating an Account, you (i) attest that you possess the necessary legal authority to enter into these Terms on its behalf; (ii) certify that your FanBasis account has never been suspended or terminated, and that all activities conducted through your account will strictly adhere to applicable laws and regulations, upholding the highest standards of legal compliance; (iii) you must be at least 13 years old to participate in the services provided by FanBasis. Additionally, you agree to refrain from accessing FanBasis services or collecting data through any automated systems, including robots, spiders, or scrapers, ensuring all interactions are manually conducted to maintain system integrity and security.
  • Account Creation and Payment Authorization. FanBasis reserves the right to deny the creation of an account or the processing of any payments related to the use of the platform if the Seller fails to provide accurate, complete, and up-to-date information as required during the registration process. This information may include, but is not limited to, the Seller’s full legal name, business entity details, contact information, payment method details, and any other documentation or verification materials that FanBasis deems necessary. FanBasis may, at its sole discretion, suspend, limit, or terminate any Seller account or withhold payments if there are any discrepancies or issues related to the Seller’s provided information. Sellers must ensure that all information provided to FanBasis is accurate and compliant with all applicable laws and regulations. Inaccurate, incomplete, or fraudulent information may result in immediate account suspension or termination, and FanBasis will not be liable for any delays in payment processing or loss of access to the platform resulting from such issues. Additionally, FanBasis reserves the right to require ongoing verification or updates to the Seller’s information as part of its compliance, fraud prevention, and operational processes. Sellers who fail to comply with such requests for updated or verified information may have their accounts restricted or payments delayed until satisfactory information is provided.

5. Fanbasis Products and Services.

FanBasis offers a wide variety of services with different payment terms to cater to the diverse needs of our Users. Below are the two main types of products available on the platform, each with its own payment structure and conditions. Additionally, other payment structures and services may be established based on the Business Account's discretion.

  • Subscription-Based Products. The Service includes Products or features that require automatically recurring payments (“Subscription Products” and “Subscription Fees”). The “Subscription Billing Date” is when you make your initial purchase of a Subscription Product. Access to the Subscription Product begins on this date and continues for the specified initial period (the “Initial Subscription Period”). Certain subscriptions may automatically renew for additional periods as indicated in the product description. The Initial Subscription Period and any renewal periods together are called the “Subscription Period.” Unless you cancel the Subscription Product or it is terminated by the Seller or us, it will renew automatically. When you activate a Subscription Product, you authorize FanBasis or its third-party payment processors to store your payment method and charge it periodically for all accrued amounts until the subscription is canceled. If using a debit card or bank account, you agree to complete a separate debit authorization form and retain a copy. Your account will be automatically charged on the Subscription Billing Date and on each renewal date for all applicable fees and taxes for the upcoming Subscription Period. To avoid charges for the next period, you must cancel the subscription before it renews, unless otherwise specified. FanBasis or its third-party payment processor will bill the Subscription Fee to the payment method associated with your account or provided by you. You can cancel the Subscription Product by following the cancellation steps in the product description or by contacting us at team@fanbasis.com. CANCELLATIONS MUST BE RECEIVED BEFORE THE RENEWAL DATE TO AVOID CHARGES FOR THE NEXT PERIOD.
    • For subscription-based services, by proceeding with your purchase, you authorize FanBasis to periodically charge the payment method you have provided according to the billing terms at the time of your initial purchase. This authorization continues for the duration of your subscription and you are responsible for all recurring charges prior to cancellation, as well as any applicable taxes and transaction fees.
  • One-Time Fee Products. In addition to Subscription Products, the Service also offers Products available for purchase through a single payment. These Products require a one-time payment at the time of purchase, with no recurring charges. Payment is processed at the point of sale, granting you access to the Product without ongoing payments. Specific terms and conditions for these one-time fee Products will be provided at the time of purchase.

6. FanBasis Experiences and Videos for Customers.

FanBasis offers personalized experiences, including videos, where the final content is at the seller’s discretion and may differ from the customer’s request. FanBasis reserves the right to reject any request. Sellers generally have up to seven days to fulfill or decline requests, with refunds provided at FanBasis’s discretion if not completed within this time. For 1-on-1 video calls, both the seller and recipient must follow FanBasis’s User Submission guidelines, with non-compliance leading to termination of the call and potential further action. FanBasis Videos are licensed for personal, non-commercial use only. Commercial use, resale, or creation of NFTs from these videos is prohibited without written consent from FanBasis. FanBasis may revoke licenses or remove videos at any time. Social media follow-backs are valid for 90 days unless otherwise stated. After this period, sellers may unfollow without notice. Customers can contact FanBasis for support with any follow-back issues at team@fanbasis.com.


7. Suspension and Termination of Accounts.

FanBasis reserves the right, in its sole discretion to suspend or terminate any account opened by any User. FanBasis reserves the right, at its discretion or as directed by law enforcement, regulatory agencies, or financial institutions/third-party payment processors, to suspend or place holds on accounts. Any suspension or hold on an account may delay the settlement or distribution of funds owed to a User associated with that account. If FanBasis suspends or holds an account under this provision, it will do so for a commercially reasonable period, not exceeding one hundred eighty (180) days. However, if directed by law enforcement, regulatory agencies, or financial institutions/third-party payment processors, the suspension or hold may continue for the duration specified by such parties. Additionally, FanBasis reserves the right to have your account suspended or paused while any applicable or necessary regulatory reviews are being executed by FanBasis or its financial institution or payment processing partners. If feasible and allowed by law or third-party instructions, FanBasis will provide you with advance notice before terminating or suspending your account. Nevertheless, FanBasis retains the right to terminate or suspend your account immediately and without notice if you breach these Terms or if there is suspicion of fraud or unauthorized activity associated with your account.


8. Privacy Policy.

FanBasis is committed to protecting the privacy and personal information of its users. To understand how we collect, use, and safeguard your data, please review our latest Privacy Policy, which can be found on our website here. By using our Services, you agree to the practices outlined in the Privacy Policy. In compliance with the Children’s Online Privacy Protection Act (COPPA), FanBasis does not knowingly collect or request personal information from children under the age of 13. If you are under 13, please do not use our Services or provide any personal information. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete such information from our systems. If you believe that a child under 13 has provided us with personal information, please contact us at team@fanbasis.com so that we can address the situation. By continuing to use the FanBasis platform, you acknowledge and agree to the terms outlined in our Privacy Policy, including how we protect your privacy and manage your personal data.


9. Payment Processing.

Access to specific features, services, or products on the FanBasis platform may incur fees.

  • Price. FanBasis exclusively holds the authority to set and adjust the pricing for all services offered on the platform. This includes the authority to establish service fees and any additional charges that may apply to transactions within the FanBasis environment. Access to specific features, services, or products on the FanBasis platform may incur fees. Before any fees are applied, you will be presented with the detailed costs associated with the service or product you wish to access, providing you the opportunity to review and consent to these charges. All fees are clearly stated in the designated currency or chosen payment method and are non-refundable, except as expressly provided in these Terms.
  • Third Party Product and Service Price. The Seller shall have the sole discretion to set or modify the prices for the Products. Notwithstanding the foregoing, the Seller agrees to maintain current and accurate pricing information for all Products and to adhere to the listed prices for any Products that have been sold. When a Seller's Product is sold, the Seller will receive the net purchase price in their base currency, minus (i) any applicable payment processing fees charged by a third-party payment processor, and (ii) a service and platform fee determined on a case-by-case basis, which is retained by FanBasis. The Seller acknowledges that the entire purchase price (not just the net amount received) must be returned or refunded immediately if requested by FanBasis or in the event of the Seller's violation of these Terms. The Seller agrees that FanBasis or any payment processor acting on its behalf may process such return or refund.
  • Pricing Adjustments. FanBasis reserves the right to modify the pricing for any aspect of the services provided, including the introduction of new fees and charges. At its discretion, FanBasis may also extend promotional offers with unique features and pricing to select customers. It is important to note that these special promotions are tailored to specific Users based on criteria set by FanBasis and may not necessarily apply to all Users. Unless a promotional offer is explicitly extended to you, it will not affect the pricing or terms of your current service agreement.
  • Payment Authorization and Account Management on FanBasis. By utilizing FanBasis services and making purchases, you grant FanBasis explicit authorization to bill all applicable fees and charges for the orders you place and the service levels you select, as detailed in these Terms or otherwise specified by FanBasis. This includes all relevant taxes and transaction fees. For payments made using a credit card, FanBasis reserves the right to conduct pre-authorization checks to confirm the validity of your credit card and ensure sufficient funds or credit are available for your intended purchase. Furthermore, if you choose to store a payment method, such as a credit card, or link any account with payment capabilities to your FanBasis account, you authorize FanBasis to retain and use this information for the settlement of future fees and transactions associated with your purchase of products or usage of services. This ongoing authorization helps facilitate a smoother transaction process, allowing for quicker and more efficient future purchases and service usage.
  • Payment Methods. At checkout, Customers have access to various payment options. These options may be updated and changed periodically to enhance the purchasing process. It's important to note that these payment options are provided by third-party processors, not by FanBasis. By selecting a payment method, you agree to the terms and conditions of the respective third-party provider. FanBasis is not liable for any issues or problems that may occur with these payment processors.
  • Customer’s Delinquent Accounts Pursuant to the terms herein, FanBasis reserves the right to suspend or terminate access to the Service or any Product for any account with outstanding financial obligations. In the event of delinquency, the account holder shall be liable for the full amount due for the Service or Product, in addition to any ancillary fees or charges incurred in the process of debt recovery, including but not limited to chargeback fees and collection agency costs. In circumstances where the account holder’s payment method is deemed invalid or insufficient at the time a renewal Subscription Fee becomes due, FanBasis retains the unilateral right to delete said account without incurring any liability to the account holder. The account holder, by virtue of utilizing the Service, expressly acknowledges and consents to these terms regarding payment obligations and potential account termination.
  • NO-REFUND POLICY. All Products and Services are non-refundable once delivered Upon purchase, the buyer is given access to the service/booking of the service in their FanBasis account. If there is a confirmed issue with your order, please contact our customer service team at team@fanbasis.com within seven (7) days of receiving your order to see if you may be eligible for a refund.

10. General Payment Terms.

  • Sales and Use Tax Collection and Remittance. In certain instances, FanBasis may be required to add sales or use tax to the purchase price of Products. When this occurs, FanBasis will calculate the appropriate taxes, list the appropriate taxes, include them in the transaction, and either:
    • Remit the taxes directly to the applicable taxing authority, or
    • Transmit the collected taxes to the Sellers, who will then be responsible for remitting and reporting these taxes to the relevant tax authorities.
  • Merchant of Record and Tax Withholding In some cases, FanBasis may choose to act as the merchant of record for certain transactions related to the Services. As the merchant of record, FanBasis may be required to withhold tax amounts from payments to Sellers. FanBasis will withhold any federal, state, local, or foreign taxes from payments to Sellers as required by applicable laws or regulations. If FanBasis is not the merchant of record for a transaction, FanBasis has no legal obligation or responsibility to collect, report, or remit any taxes on behalf of the Seller.
  • Product Price. The Seller shall have the sole discretion to set or modify the prices for the Products. Notwithstanding the foregoing, the Seller agrees to maintain current and accurate pricing information for all Products and to adhere to the listed prices for any Products that have been sold.
  • Seller’s Payment and Fees When a Seller's Product is sold, the Seller will receive the net purchase price in their base currency, minus (i) any applicable payment processing fees charged by a third-party payment processor, and (ii) a service and platform fee determined on a case-by-case basis, which is retained by FanBasis. The Seller acknowledges that the entire purchase price (not just the net amount received) must be returned or refunded immediately if requested by FanBasis or in the event of the Seller's violation of these Terms. The Seller agrees that FanBasis or any payment processor acting on its behalf may process such return or refund.
  • FanBasis Credits. Sellers can track their earnings as "FanBasis Credits" within their FanBasis account wallet. These credits correspond to funds held in an account managed by the Seller with a third-party service provider or payment processor, such as Stripe. Sellers have the ability to convert these FanBasis Credits into U.S. Dollars and withdraw the money through their account with the third-party service provider or payment processor. FanBasis Credits are non-transferable and do not represent cash or funds held by FanBasis for the Seller. They hold no cash value beyond what is maintained in the Seller's account with the third-party payment processor. Sellers acknowledge and agree that FanBasis Credits may be deducted from their account for various reasons, including purchases they make, fines, fees, or assessments for violating these Terms or any agreement with a third-party payment processor, legal requirements, or mandates from our third-party payment processor. Sellers must provide all necessary information, sign required agreements or documents, and verify their identity with FanBasis or its third-party payment.

11. Chargebacks, Returns, or other Charges on Seller’s Account.

If a Seller's account experiences a high volume of chargebacks, returns, refund requests, or incurs fines, fees, or assessments imposed by payment networks, or if directed by our third-party payment processor, FanBasis reserves the right to transfer these costs to the Seller and/or terminate the Seller's account, revoking access to the Service. The Seller is solely responsible for all chargebacks, returns, refunds, and associated fees. Additionally, if FanBasis has reasonable grounds to suspect that the Seller's account is involved in fraudulent or unauthorized activities, FanBasis may, without prior notice, reverse any payments made to the Seller by our payment processor. The Seller acknowledges full responsibility for any such fraudulent activity and agrees that FanBasis may charge a fee to cover any related costs. This provision is binding and enforceable to the fullest extent permitted by law.

  • Seller’s Continuing Liability The Seller, or the Seller’s entity, agrees and acknowledges that they shall remain fully responsible for any and all fees, charges, and liabilities arising from or related to disputes, chargebacks, refunds, or other payment-related discrepancies ("Disputed Fees") associated with the sale of Products or the use of the FanBasis platform. This liability applies regardless of the timing of the dispute or any subsequent sale, transfer, or assignment of the Seller’s business, assets, or account to a third party. In the event the Seller’s business, account, or rights under these Terms are sold, transferred, or assigned to another entity ("Purchasing Entity"), the Seller agrees that all liabilities, including those related to Disputed Fees, shall automatically transfer to and be assumed by the Purchasing Entity. The Seller shall remain jointly and severally liable with the Purchasing Entity for any Disputed Fees incurred before or after the transfer of ownership. The Seller further agrees to indemnify, defend, and hold harmless FanBasis, its officers, directors, employees, agents, and affiliates from any claims, demands, losses, damages, liabilities, and expenses (including attorneys’ fees) arising out of or related to Disputed Fees. This indemnification obligation shall survive the termination or transfer of the Seller's account or business and shall also bind any Purchasing Entity. The Purchasing Entity, by acquiring any interest in the Seller’s business, account, or Products, expressly assumes full responsibility for all Disputed Fees, whether arising before or after the acquisition. The Purchasing Entity also agrees to indemnify FanBasis for any liabilities or fees arising from disputes related to the Seller’s activities. The Seller agrees to promptly notify FanBasis in writing of any sale, transfer, or assignment of their business, account, or rights under these Terms. Failure to provide such notice shall not relieve the Seller or the Purchasing Entity of their respective liabilities for Disputed Fees. Both the Seller and the Purchasing Entity shall be jointly and severally liable for any Disputed Fees and associated liabilities, including fees, penalties, chargebacks, refunds, or any other financial obligations arising from the Seller’s activities on the FanBasis platform. FanBasis reserves the right to pursue legal action against either the Seller, the Purchasing Entity, or both, for recovery of any such fees or liabilities.
  • Reserve Account and Lien Rights. FanBasis reserves the right to hold monies in a reserve account to cover potential chargebacks, refunds, and other fees, as specified in the Payment Processing Agreement. If the Seller’s bank account is closed or no longer available for recouping funds owed to FanBasis, FanBasis retains the right to contact the Seller’s bank to obtain the necessary information to recover the funds. In addition, FanBasis reserves the right to establish a lien against the Seller personally or the Seller’s business for any amounts owed, including any fees, penalties, chargebacks, refunds, or other financial obligations incurred as a result of the Seller’s activities on the FanBasis platform.

12. User Submissions.

Users can submit, upload, publish, or broadcast content to the Service, including product images, descriptions, reviews, and other works ("User Submissions"). You retain all rights to your User Submissions but grant FanBasis licenses as outlined in these Terms. FanBasis is not responsible for storing User Submissions; users must maintain their own copies. You agree that all content you post is your own or you have the necessary rights to it. You will not use or distribute content that violates third-party rights or any laws. You confirm your User Submissions are accurate, non-infringing, and lawful. For endorsements, you must disclose any affiliations and ensure your reviews are honest and not misleading. FanBasis does not have to monitor User Submissions but may review, remove, or block any content that violates these Terms or third-party rights. You may encounter content that is offensive or inaccurate, and you waive any claims against FanBasis regarding such content. FanBasis reserves the right to monitor all information on the Service and may block or remove any User Submissions at any time. By using the Services or Products, you inherently provide your video content and other content related to you. You authorize the use of the User Submissions and any content provided when using the Services.


13. Licenses for Content.

  • Grant of License. By submitting content to the FanBasis website, you grant FanBasis a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable, and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the content in connection with the website, the Services, and our (and our successors’ and assigns’) businesses. This license includes the right to promote and redistribute part or all of the website or the Services in any media formats and through any media channels, even after your account or the Services are terminated.
  • User License. You also grant each user of the website and/or the Services a non-exclusive, perpetual license to access your content through the website and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display, and perform such content, including after your account or the Services are terminated. These licenses do not affect your other ownership or license rights in your content, including the right to grant additional licenses to your content, unless otherwise agreed in writing.
  • Monitoring. FanBasis is not responsible for monitoring or controlling User Content and is not liable for any inaccuracies or offensive material posted by users. However, we reserve the right to review, edit, remove, or block any User Content that violates these Terms or is deemed objectionable, without prior notice. While we may monitor content for operational purposes, we do so at our discretion and assume no responsibility for it. By using the Service, you agree to these terms and acknowledge that your User Content may be used as described.

14. Intellectual Property and Ownership.

  • Ownership of Materials.. You acknowledge that FanBasis owns and operates the Service and possesses all rights, titles, and interests in and to the Services. This ownership extends to, but is not limited to, the visual components, artwork, design, compilation, information, data, computer code (including both source and object code), software, services, and all other elements provided by FanBasis within the Service (collectively referred to as “Materials”). These Materials are protected by intellectual property laws and other relevant laws.
  • Protection of Materials. The Materials provided by FanBasis, excluding any Products sold by Sellers, are the exclusive property of FanBasis or its third-party licensors. These rights are safeguarded by copyright, trademark, patent, trade secret, and other applicable intellectual property laws. Unauthorized use of the Materials is strictly prohibited.
  • Limited License. FanBasis grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and Materials solely for your personal, non-commercial use, and in accordance with these Terms. This limited license does not grant you any ownership rights or interests in the Services or Materials.
  • Prohibited Uses.. You are expressly prohibited from:
    • Modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any Materials without the prior written consent of FanBasis.
    • Engaging in the reverse engineering, decompiling, disassembling, or attempting to derive the source code of any software or proprietary algorithms used within the Services.
    • Removing, altering, or obscuring any copyright, trademark, or other proprietary rights notices displayed in the Services or Materials.
  • Reservation of Rights. No implied licenses are granted under these Terms, and FanBasis retains all rights, titles, and interests in and to the Materials not explicitly granted herein. Your use of the Services and Materials does not transfer any ownership or intellectual property rights to you.
  • User Submissions. By submitting, uploading, publishing, or broadcasting content to the Service ("User Submissions"), you grant FanBasis a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Submissions in connection with the Service and FanBasis's business, including without limitation for promoting and redistributing part or all of the Service in any media formats and through any media channels. This license continues even if you stop using our Services.
  • Feedback and Suggestions. Any feedback, suggestions, or ideas you provide to FanBasis regarding the Services or Materials will be treated as non-confidential and non-proprietary. You grant FanBasis a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such feedback, suggestions, or ideas for any purpose without any obligation or compensation to you.
  • Reporting Intellectual Property Infringements. If you believe that any content on the Service infringes your intellectual property rights, please notify us at team@fanbasis.com with the following information:
    • A description of the copyrighted work or other intellectual property that you claim has been infringed.
    • A description of where the material that you claim is infringing is located on the Service.
    • Your address, telephone number, and email address
    • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
    • s not authorized by the copyright owner, its agent, or the law. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property owner or authorized to act on the owner's behalf.

15. Third Party Terms.

FanBasis may offer tools within our Service that allow users to export information, including User Submissions, to third-party services. These tools can include functionalities to link your FanBasis account with third-party accounts (e.g., Twitter, Facebook) or use third-party interface elements (e.g., "like" or "share" buttons). By using these tools, you authorize FanBasis to transfer the specified information to the relevant third-party service. These third-party services operate independently of FanBasis and are beyond our control. To the fullest extent allowed by law, FanBasis disclaims any responsibility or liability for the use of exported information by any third-party service. Our Service may also contain links to third-party websites, which are not under FanBasis's control. We assume no responsibility for the content of these linked websites. Additionally, FanBasis will not facilitate the exportation of third-party data (e.g., Stripe Express accounts) since users already have the option to link to accessible owned data. Users should review the terms of use and privacy policies of any third-party services before sharing User Submissions or information. Once shared, FanBasis disclaims any control over its subsequent use. Our Service may include third-party software components that are generally available under licenses granting broad rights to copy, modify, and distribute those components (“Third-Party Components”). While the Service is provided subject to these Terms, nothing in these Terms restricts your rights to obtain and use Third-Party Components under the applicable licenses.


16. Prohibited Content

By using the FanBasis Service, you agree to refrain from the following activities:

  • Illegal Use. Do not use the Service or sell any Products for any illegal purpose or in violation of local, state, national, or international laws.
  • Inappropriate Products. Do not sell any Products that a reasonable person might deem objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.
  • Data Misuse. Do not sell, rent, leak, disclose, or transfer data or information acquired via the Service from a Seller, whether this occurs on the Service or elsewhere.
  • Third-Party Rights. Do not violate, encourage others to violate, or provide instructions on how to violate any third-party rights, including intellectual property or proprietary rights.
  • Unauthorized Access. Do not access, search, or use any part of the Service through any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, and data mining tools) other than those provided by FanBasis.
  • Security Interference. Do not interfere with security-related features of the Service, including disabling or circumventing features that prevent or limit the use, printing, or copying of any content, or reverse engineering any part of the Service except as permitted by applicable law.
  • Service Disruption. Do not interfere with the operation of the Service or any user’s enjoyment of the Service, including:
    • Uploading or disseminating any virus, adware, spyware, worm, or other malicious code.
    • Making unsolicited offers or advertisements to other users.
    • Collecting personal information about another user or third party without consent.
    • Disrupting any network, equipment, or server connected to or used to provide the Service.
    • Harassing any user with unsolicited, disrespectful, physically abusive, or offensive behavior. Examples include social media targeting, unwanted comments or remarks, jokes, slurs, online messages, unwanted physical contact, and offensive literature.
  • Fraudulent Activity. Do not perform any fraudulent activity, such as impersonating any person or entity, claiming a false affiliation or identity, or accessing any other Service account without permission.
  • Unauthorized Transfer. Do not sell or transfer the access granted under these Terms or any Materials (as defined in Section 12) or any right or ability to view, access, or use any Materials.
  • Assisting Violations. Do not attempt or assist any person in engaging in any of the above activities.

This list of prohibited activities is illustrative and not exhaustive. FanBasis may terminate your account or suspend your access to the Service at any time, for any reason, with or without notice, and without liability. We reserve the right to determine what constitutes explicit content or material that is objectionable or inappropriate for the Service. Users violating this policy may face legal action and be held liable for any damages caused. FanBasis is committed to maintaining a safe and welcoming environment for all users. We encourage you to report any content or behavior that violates this policy or our Terms of Service. FanBasis will review all reports and take appropriate action to ensure the integrity and safety of the Service.


17. Regulatory Matters; Account Termination; Violation of the Terms.

  • Compliance with Financial Regulations. FanBasis does not operate as a financial institution. However, due to its operational structure and partnerships with various financial entities, including banks, payment processors, and other financial institutions, FanBasis is obligated to adhere to specific compliance requirements. These obligations stem from both internal compliance policies and external commitments to our financial partners. This arrangement ensures that FanBasis maintains appropriate standards in its financial operations. The compliance requirements serve to protect both FanBasis and its users, aligning our practices with industry standards and regulatory expectations.
  • Suspension or Termination of Accounts. FanBasis reserves the right, in its sole discretion, to suspend or terminate any account opened by a Buyer or Seller. FanBasis reserves the right to suspend or terminate any Buyer or Seller account at its discretion. This action may also be taken if directed by law enforcement, regulatory agencies, financial institutions, or third-party payment processors with which FanBasis collaborates. Any suspension or hold on an account may delay the settlement or distribution of any funds owed to the associated Seller. If FanBasis suspends or holds an account under these conditions, the duration will be limited to what is commercially reasonable and will not exceed one hundred twenty (120) days. However, if the suspension or hold is mandated by law enforcement, regulatory agencies, or financial institutions and third-party payment processors, the duration will extend as directed by these entities.
  • Notice of Termination or Suspension. If feasible and allowed by law or third-party instructions, FanBasis will provide you with advance notice before terminating or suspending your account. Nevertheless, FanBasis retains the right to terminate or suspend your account immediately and without notice if you breach these Terms or if there is suspicion of fraud or unauthorized activity associated with your account.
  • Account Suspension for Regulatory Reviews. FanBasis reserves the right to have your account suspended or paused while any applicable or necessary regulatory reviews are being executed by FanBasis or its financial institution or payment processing partners.

18. Representations and Warranties

By using the FanBasis Service, you, as the User, represent, warrant, and covenant to FanBasis, Inc. ("FanBasis") that:

  • You represent and warrant that all information you provide to FanBasis during registration, including but not limited to your identity, contact details, and payment information, is truthful, accurate, current, and complete. You further confirm that the identity you provide on your account is your own and that you are not impersonating any other individual, entity, or falsely stating an affiliation with any person or entity.
  • If you are acting on behalf of an entity or organization, you represent and warrant that you have full legal authority to bind that entity or organization to these Terms. You also affirm that your use of the FanBasis Service complies with all applicable laws, regulations, and rules.
  • You represent that you are the true and lawful individual or entity you claim to be and that you are using the account under your real and lawful identity. You will not create or use a false identity, impersonate another person or entity, misrepresent your affiliation with any person or entity, or attempt to conceal or manipulate your identity for any reason.
  • You warrant that all payments, purchases, and financial transactions made through the FanBasis Service will be valid, accurate, and free of any fraudulent intent. You agree not to manipulate, alter, or attempt to reverse engineer any payment processes for personal gain or to mislead the platform or other Users. You will not engage in any activity that could result in unauthorized chargebacks, refund fraud, or other payment-related abuses.
  • You represent and warrant that you are responsible for complying with all applicable tax obligations associated with your use of the Service, including payment of any taxes owed in relation to income earned from the sale of Products, or any other financial transactions conducted through the FanBasis platform. FanBasis may provide assistance in the calculation or remittance of such taxes but is not responsible for ensuring compliance with your tax obligations.
  • You represent and warrant that you will not use the Service to engage in any illegal or unauthorized activities, including but not limited to fraud, money laundering, or terrorist financing. You will not distribute or transmit any harmful, disruptive, or malicious code, software, or other technologies intended to damage or interfere with the operation of the FanBasis platform or any other system or network.
  • You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use, post, and distribute any User Submissions you upload to the platform. By posting or uploading User Submissions, you confirm that such content does not infringe upon the intellectual property, privacy, or other proprietary rights of any third party.
  • You represent that you will not engage in any activity designed to manipulate the functionality of the platform, including but not limited to, inflating view counts, artificially increasing or decreasing the popularity of any content, or interfering with any payments, subscriptions, or other transactional processes in any manner.
  • You represent and warrant that you will not circumvent or attempt to bypass any policies or procedures set by FanBasis for the proper use of the Service, including those related to payments, intellectual property, or user interactions.
  • You represent and warrant that you will not allow any third party to access your account or act on your behalf without prior authorization from FanBasis. You are responsible for all actions that take place under your account, whether or not authorized by you.
  • You acknowledge and accept that the use of the FanBasis Service carries inherent risks, including but not limited to, the risk of account suspension, financial losses from chargebacks, or fraud. By agreeing to these Terms, you accept full responsibility for any risks associated with your use of the platform.
  • b. Indemnification. In addition to the other indemnification clauses in these Terms, you agree to indemnify and hold FanBasis harmless from any claims, damages, or losses arising from your breach of these representations and warranties or from any fraudulent or unauthorized activities performed through your account.

19. Technical Adaptations.

You understand and agree that FanBasis may need to make changes to your content to conform and adapt it to the technical requirements of connection networks, devices, services, or media. The above licenses include the rights to make such changes.


20. Communication Methods.

  • Mobile Notifications. By downloading and installing the FanBasis app on your mobile device, you agree to receive notifications, including alerts and updates, even when the app is not open. If you prefer not to receive these notifications, you can turn them off by adjusting the notification settings on your device.
  • Email Communications. FanBasis may send you emails about our Products, Services, or promotions from third-party partners. You have the option to opt out of these promotional emails by clicking the “unsubscribe” link included in each email.
  • Text Messages (SMS). As part of our Services, FanBasis may communicate with you via SMS. By providing your phone number during registration, you agree to receive text messages about your account and transactions, which may include the use of automated technology. You can opt out of SMS communications by following the instructions provided in the message. By registering others for the Service or providing their phone number, you confirm that they have consented to receive communications from FanBasis. You agree to indemnify FanBasis for any claims or damages arising from the breach of this consent requirement.

21. Affiliate Program.

If you are participating as an affiliate or if these Terms apply to you as an affiliate, then the specific terms and conditions of the FanBasis Affiliate Program will govern the terms of your relationship with FanBasis. These Affiliate Terms of Service, which may include details about commission structures, marketing guidelines, and other affiliate-specific provisions, will take precedence over any conflicting terms in these general Terms of Service. For the detailed Affiliate Terms of Service, please refer to the specific agreement provided to you upon your acceptance into the FanBasis Affiliate Program. If you have any questions or need further clarification regarding your affiliate status and related terms, please contact us at team@fanbasis.com.


22. DISCLAIMERS.

  • Warranty Disclaimer. FanBasis and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (FanBasis and all such parties together, the “FanBasis Parties”) make no representations or warranties concerning the Services, including, without limitation, any Content contained in or accessed through the Services or any Products, and the FanBasis Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The FanBasis Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services including, without limitation, any Products, including any Seller Services. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided “AS-IS” and without any warranty of any kind from the FanBasis Parties or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICES AND CONTENT ARE PROVIDED BY FANBASIS (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
  • Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE FANBASIS PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE-HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO FANBASIS IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
  • Indemnity. You agree to indemnify and hold the FanBasis Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account)and any Products, and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
  • Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without FanBasis' prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

23. Governing Law and Arbitration.

  • Governing Law. These Terms, along with any dispute or claim arising from or related to your use of FanBasis, its services, or these Terms, shall be governed by and construed in accordance with the Federal Arbitration Act, applicable federal law, and the laws of the State of Delaware, without regard to any conflict of law principles that may apply in other jurisdictions. This ensures that disputes are resolved under a consistent legal framework.
  • Arbitration Agreement. By using FanBasis, you agree that any dispute, controversy, or claim (collectively “Dispute”) arising out of or relating to these Terms, the Services, or any content provided through FanBasis shall be resolved exclusively through binding arbitration, rather than in court, except as provided below under the “Small Claims Court and Intellectual Property Disputes” section. However, FanBasis reserves the unilateral right to pursue legal action in court in certain situations, including but not limited to claims involving the protection of its intellectual property, enforcement of confidentiality agreements, or other matters where injunctive or equitable relief is sought. You further agree that FanBasis’s officers, directors, employees, agents, and independent contractors are third-party beneficiaries of this arbitration agreement and, as such, have the right to enforce this agreement against you. By agreeing to these Terms, you waive the right to have any Dispute resolved by a judge or jury, except as specifically provided herein or as determined solely by FanBasis in the circumstances outlined above.
  • Arbitration Rules and Process. Before initiating arbitration, both parties agree to attempt in good faith to resolve any Dispute through informal negotiations. Such negotiations shall begin upon written notice from one party to the other. If a Dispute cannot be resolved through negotiation within 30 days, either party may initiate binding arbitration as the exclusive method to resolve such Disputes. The arbitration will be conducted in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “Rules”) that are in effect at the time the arbitration is initiated. The arbitration will take place in Delaware, and it will be conducted in English. The arbitrator shall be a neutral third party with experience in commercial and intellectual property disputes, selected from a list provided by JAMS. The arbitrator will have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this agreement is void or voidable.
  • Arbitration Award. The arbitrator’s decision will be final and binding on all parties. The arbitrator shall have the authority to award legal and equitable relief, including, but not limited to, damages, injunctive relief, and specific performance. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The arbitrator will provide a reasoned written decision, and the award may be challenged only as permitted under the Federal Arbitration Act.
  • Costs of Arbitration. Unless determined otherwise by the arbitrator, each party will bear its own attorneys' fees and other costs, regardless of the outcome.
  • Waiver of Jury Trial. By agreeing to arbitration, both you and FanBasis knowingly and voluntarily waive any constitutional and statutory rights to sue in court and have a trial before a judge or a jury. Instead, you and FanBasis choose to have claims and disputes resolved through arbitration. Arbitration procedures are typically more streamlined and subject to less judicial review than litigation, and decisions by an arbitrator are binding and final.
  • Waiver of Class or Consolidated Actions All claims and disputes within the scope of this arbitration agreement must be arbitrated or litigated on an individual basis. You and FanBasis agree that neither party will bring a claim as part of a class, group, collective, or representative action. Claims involving multiple customers or users cannot be combined into one arbitration. If this waiver of class or consolidated actions is found to be unenforceable or invalid, this entire arbitration provision will be null and void, and any claims will be resolved in court as set forth below.
  • Venue. If you opt out of the arbitration agreement, or if the arbitration agreement is deemed unenforceable, you agree that any legal proceedings related to these Terms, the Services, or any Dispute will be exclusively brought in the state and federal courts located in Miami, Florida. Both you and FanBasis consent to the exclusive jurisdiction of these courts for the resolution of any such disputes and waive any objections to venue based on lack of personal jurisdiction or forum non conveniens.
  • Severability. If any provision of this arbitration agreement, including but not limited to the waiver of class or consolidated actions, is found to be unenforceable, then the unenforceable provision shall be severed and the remainder of the arbitration agreement shall continue in full force and effect. However, if the waiver of class actions is deemed unenforceable, the entire arbitration agreement will be null and void, and any claims or disputes will be litigated in court rather than arbitrated.

24. General Terms.

  • Notice to California Residents. If you are a California resident, you have certain rights under California Civil Code Section 1789.3. If you have any questions or complaints about the Services, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. You can reach them at: Address: 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834 | Phone: +1-800-952-5210.
  • Tax Responsibilities. You are solely responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments related to your activities in connection with the Services. FanBasis may, at its discretion, choose to perform any of the aforementioned obligations on your behalf, but this does not relieve you of your own tax responsibilities.
  • Non-Waiver of Rights. Failure by either you or FanBasis to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of rights will be effective only if in writing and signed by the party waiving such rights.
  • Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, so the remaining Terms remain in full force and effect. Any invalid or unenforceable provision will be replaced with a valid provision that comes closest to the intent of the original provision.
  • Entire Agreement. These Terms constitute the entire agreement between you and FanBasis and supersede all prior written or oral agreements, communications, and understandings related to the subject matter of these Terms. Any modifications to these Terms must be made in writing and signed by both parties.
  • Sellers are Independent Contractors. Sellers using FanBasis are independent contractors and not employees, agents, partners, or joint venturers of FanBasis. You acknowledge and agree that you do not have any authority to bind FanBasis in any way, nor do you represent FanBasis in any official capacity.
  • No Third-Party Beneficiaries. Except as expressly provided in the arbitration agreement or certain provisions related to third-party applications (e.g., Apple Application), these Terms are intended solely for the benefit of you and FanBasis. No other person or entity shall have any rights or benefits under these Terms as a third-party beneficiary.

For any concerns or additional information about the use of the FanBasis Service, you may also contact FanBasis directly at:


FanBasis, Inc.

Customer Support

Email:team@fanbasis.com